FAQ's
Frequently asked questions
Below you will find answers to frequently asked questions about shopping, shipping, authenticity and returns.
Shopping
How can I contact you?
Get in touch via info@vintagekroonjuweeltjes.nl or WhatsApp +31 (0)20 2332244.
Which payment methods do you accept?
iDEAL, American Express, Visa, MasterCard, PayPal and Bancontact.
Do you guarantee authenticity?
Yes. Everything is 100% authentic and checked by our expert team with more than 20 years of experience.
Can I reserve an item?
Yes, we reserve items for you for 24 hours.
Shipping
Do you ship worldwide?
Yes, worldwide. Free shipping from €350.
When is my order shipped?
Within 1–2 business days with track & trace.
Shipping costs?
NL: €6,75 · International: €35 · Free from €350.
Where is Kroonjuweeltjes located?
Our shop is currently closed. You can find our pop-up on the 4th floor of De Bijenkorf Amsterdam.
De Bijenkorf is open 7 days a week.
Returns
Are returns possible?
Within 14 days of receipt.
How do I return?
Email us first and send your return insured to:
Kroonjuweeltjes
Herenstraat 9
Amsterdam
Still have a question?
Email us via info@vintagekroonjuweeltjes.nl or send a WhatsApp.