Refund policy
RETURNS
You can return your crown jewel within 14 days. Please sent us an email at info@vintagekroonjuweeltjes.nl, giving us the heads-up that you're returning the order. Go for a secure and registered shipment, covering the item's full value. That way, if anything goes sideways in transit, we're all good. If you choose not to ship the item secured and registered and something happens during shipment, please know that we cannot be held accountable
You can easily return the crown jewels by following these steps:
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Choose the right packaging | Send your crown jewel(s) in a box or bubble wrap envelope (Maximum size: 38 x 26.5 x 3.2 cm).
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Create your shipping label online and choose the Letterbox Package option | You can easily do this via www.postnl.nl or download the PostNL app and print your shipping label directly. Don't have a printer? No problem; you can have the label printed at a PostNL point.
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Ready to send! Take your package to the post office or a PostNL parcel point. You can find a PostNL point nearby. Don't forget to ask for a shipping receipt.
REFUNDS/SETTLEMENT OF THE RETURN SHIPMENT
The value of the returned crown jewels will be settled or refunded as soon as possible and no later than within 14 days via the same payment method you used when placing your order.
Credit card: The amount of your returned items will be refunded to the credit card you used for your purchase.
iDEAL: The amount of your returned items will be refunded to the bank account number you used for your purchase.